Employers Addressing Alcohol Problems Save By
Offering State-of-the-Art Treatment
Patients often receive out-of-date treatment when they seek medical help for alcohol problems. While scientists have learned a great deal about addictions in the last two decades, the actual care for too many people with drinking problems lags behind. A 2003 study assessed the quality of treatment for the nation's 30 leading causes of death, illness, hospitalization and doctors' visits. The results, published in the New England Journal of Medicine, showed that the quality of alcohol treatment ranked dead last. Researchers found that just 10 percent of Americans with alcohol problems receive effective treatment that matches quality benchmarks recommended by alcohol treatment researchers and authoritative clinical practice standards.
What's more, up-to-date physicians now know more about what happens when people with serious alcohol problems suffer from other illnesses, such as depression, at the same time that they struggle with alcohol problems, but treatment for such co-occurring illnesses often goes unaddressed.
The Active Ingredients of Treatment
- Early detection, including screening and brief interventions (for nondependent problem drinkers)
- Comprehensive assessment and individualized treatment plan
- Care management
- Individually delivered, proven professional interventions
- Contracting with patients
- Social skills training
- Specialized services for medical, psychiatric, employment or family problems
- Continuing care
- Strong bond with therapist or counselor
- Longer duration (for alcohol dependent persons)
- Participation in support groups
- Strong patient motivation
In 2004, the Health Plan Employer Data and Information Set, a widely used, standardized performance measurement tool developed by the National Committee for Quality Assurance, began asking health plans to measure how many people with alcohol problems they identify among their enrolled populations, as well as how quickly they initiate and engage them in treatment. Businesses will be able to benchmark their health plans with other health plans and to use this information to negotiate quality improvements. Ensuring Solutions recommends employers consider holding their health plans to at least these NCQA standards:
|Identification of alcohol problems||at least 3 percent of all covered beneficiaries|
|Initiation into treatment||at least 66 percent of all patients identified|
|Engagement in treatment||at least 50 percent of all patients who start alcohol treatment|
Using Performance Measurement to Improve the Quality of Addiction Treatment describes the impact of performance measurement on health treatment.